Financial services are the economic services provided by the finance industry, which encompasses a broad range of businesses that manage money, including credit unions, banks, credit-card companies, insurance companies, accountancy companies, consumer-finance companies, stock brokerages, investment funds, individual managers and some government-sponsored enterprises (Source).
The biggest challenge for the finance sector is restoring public trust and improving customer service. Nowadays, the decision of customers to choose which financial institution to consider depends on its ability to provide better customer service. Re-establishing the customer’s confidence in your service is crucial!
How to do it? Lets go through some ideas that can be realised with our apps.