Large Retail Organisations (LRO) are usually multinational retailers such as Carrefour, Auchan, Walmart, Costco, Tesco, … American and European companies dominate the ranks of the world’s largest publicly traded retailers. Most are global companies with vast distribution networks and thousands of retail locations spanning the globe (Source).
The amount of choice people enjoy today has led to a waning of brand loyalty, with customers switching between retailers and online/in-store channels from purchase to purchase, depending which best serves their needs at the time. This decline in brand loyalty customers presents a unique challenge for modern retailers as they try to find new and innovative way to appeal to buyers – both existing and potential.
We are listing here some of our innovative ways of attracting clients.
HOW TO simply merge A LOYALTY and an ENGAGEMENT SYSTEM?
Too much apps and too much loyalty systems can be disturbing and can provoke opposite effects rather than desired ones. That is why some of our apps have this unique feature that allows you to merge one app with another. That means that the end user is using just one app, were you as the manager get all the data from the loyalty system and at the same time you are using an innovative engagement app like Swee. A Loyalty Venue Program can be interpreted by different applications at the same time. You, as the manager of the loyalty program can also integrate Swee app and upgrade your loyalty campaign to a higher level. This way you can create a Swee Event with the wanted location and choosing the Event as Loyalty Venue. For more detail please click here and check out our use case.
ATTRACT NEW CUSTOMERS is key!
RETAINING AND ENGAGING CURRENT CUSTOMERS IS A MUST!
You should award your current customers for their loyalty. With Your Gamify you can create all sorts of competitions, as well as surveys about customer satisfaction in order to reward the ones who completed it. Since the application is done through Enkronos Apps, you can in the future use any of Enkronos Apps to further engage your customers in a day to day basis. Read more here.
HOW TO PROMOTE YOUR RETAIL STORE?
- With Contest Dream you can create and play different types of contests. By creating a contest you can promote your store, product, service or brand. You can click here and explore more about contests or go here and check some of Contest Dream´s Use Cases.
- With Your Gamify nested or chained contests. Your Gamify is a user friendly, step-by-step app that gives you the opportunity to build your own landing page with simple or chained competitions. Explore more about Your Gamify here or check some of the Use Cases here.
- With Loyalty Store loyalty cards, loyalty points and other loyalty features. Loyalty Venue is a cloud application that offers the ability of a full loyalty campaign management. Explore more about Loyalty Venue here or check some of the Use Cases here.
These are just a few examples how Enkronos Apps can help LROs. If you have a specific challenge that is not mention here, please contact us. We will be glad to help in finding the best possible solution for you needs.